Urgent Notice -Intermittent Service Problems
Aug 11, 10:30 PDTResolved - This incident has been resolved.Aug 11, 09:29 PDTInvestigating - This notification is to notify you of a service problem that we discovered today.We apologize for the...
View ArticleUpcoming Planned Maintenance - nCore Collaboration Services
Aug 29, 17:22 PDTCompleted - The scheduled maintenance has been completed.Aug 29, 17:04 PDTScheduled - NextPlane has scheduled a routine maintenance procedure on our nCore Collaboration Services for...
View ArticleUpcoming Planned Maintenance - UC Exchange Federation Servers
Sep 15, 15:00 PDTCompleted - The scheduled maintenance has been completed.Sep 15, 13:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 15,...
View ArticleThere was an emergency maintenance on AOL.com Gateway located on one their...
Sep 27, 11:58 PDTResolved - AOL Federation Traffic is back to normal.Sep 27, 08:24 PDTMonitoring - AOL Gateways in both their data centers are now back to normal.
View ArticleIBM Sametime (IBM.com) experienced a network outage between 6am PST
Dec 9, 09:30 PSTResolved - The IBM networking outage was resolved at 8am PST. Please contact us at support@nextplane.net if you still see issues with IBM federation.
View ArticleThe IBM had to restart their servers at 8:22am PST. Please contact us at...
Dec 19, 10:59 PSTResolved - IBM Sametime federation service is now back to normal as of 10:30 am PST. Please contact support@nextplane.net if you are experiencing an issue.Dec 19, 09:23 PSTMonitoring -...
View ArticleUrgent Notice - Emergency maintenance –Impact
Jan 24, 09:00 PSTResolved - This notification is to notify you we had to perform an emergency maintenance procedure.If you have any questions or experience difficulties, please contact UC Exchange Team...
View ArticleUpcoming Planned Maintenance - UC Exchange
Mar 3, 13:38 PSTCompleted - The update was completed successfully.Mar 3, 13:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 3, 12:35...
View ArticleUrgent Notice - Service outage
Mar 28, 14:13 PDTResolved - The root cause for the networking issues in Rackspace has been resolved and service has been restored to normal.Mar 28, 11:10 PDTIdentified - This notification is to notify...
View ArticleUpcoming Planned Maintenance - UC Exchange Management Portal
May 4, 19:00 PDTCompleted - The scheduled maintenance has been completed.May 4, 14:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 2, 15:51...
View ArticleUrgent Notice -Intermittent Service Problems
May 12, 06:49 PDTResolved - The problem has been resolved and all federation service are back to normal.May 12, 06:37 PDTIdentified - This notification is to notify you of a service problem that we...
View ArticleAOL to Maxine Cutover
Dec 14, 21:30 PSTCompleted - The scheduled maintenance has been completed.Dec 14, 21:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 14,...
View ArticleMove to Amazon Web Servers - Change in DNS Records
May 22, 20:00 PDTCompleted - The scheduled maintenance has been completed.May 22, 18:01 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 19,...
View ArticleMaintenance for NextPlane UC Federation Service - Release June 2020
Jun 25, 01:00 PDTCompleted - The scheduled maintenance has been completed.Jun 25, 00:01 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun 24,...
View ArticleFederation Service Down
Jul 28, 07:11 PDTResolved - Issue is resolved. If you experience any issue with federation service please open case with NextPlane support (https://nextplane.zendesk.com/)Jul 28, 07:10 PDTIdentified -...
View ArticleUpcoming Planned Maintenance - NextPlane UC Federation Service
Aug 3, 23:21 PDTCompleted - The scheduled maintenance has been completed.Aug 3, 23:13 PDTVerifying - Verification is currently underway for the maintenance items.Aug 3, 23:00 PDTIn progress - Scheduled...
View ArticleUpcoming Planned Maintenance (August 2020) - NextPlane ConverseCloud Service
Aug 13, 18:00 PDTCompleted - The scheduled maintenance has been completed.Aug 13, 16:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug 13,...
View ArticleNextPlane ConverseCloud service outage
Sep 3, 16:24 PDTResolved - The issue was resolved by updating the expired SSL certificate.Sep 3, 15:35 PDTInvestigating - NextPlane ConverseCloud service experience a networking problem. Engineering is...
View ArticleUpcoming Planned Maintenance (September 2020) - NextPlane ConverseCloud Service
Sep 18, 19:00 PDTCompleted - The scheduled maintenance has been completed.Sep 18, 17:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 15,...
View ArticleUpcoming Planned Maintenance (September 2020 (Hotfix)) - NextPlane...
Sep 25, 19:00 PDTCompleted - The scheduled maintenance has been completed.Sep 25, 17:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 25,...
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